Services

Cancellations & No-Shows

​

If you are unable to attend your scheduled appointment, as a courtesy to both the practitioner and other patients the expectation for patients is to call and cancel their appointment 24 hours prior. See our No-show Policy for more information.

​

Forms & Uninsured Services

​

All uninsured services such as Doctor’s notes, letters, forms etc. are subject to a fee and will not be released to the patient or other agency until full payment is made.

 

​Forms: Practitioners have 30 business days to complete forms. You will be called when your form is complete and ready for pick-up. Completion of letters, notes and forms reduces the time our practitioners have for providing face to face patient care and the expectation is that these services are paid for. If payment of these fees are a financial hardship, please notify the office.

​

Our clinic accepts cash, debit, credit, cheque or e-transfer, please ensure payment is made at the time of your visit.